FAQ [ frequently asked questions ]

Everything you possibly need to know about Arbinode online platform rules, policies and procedures.

What is Arbinode?

Arbinode is a newest online investment platform, that provides all interested clients with a direct access to AI managed inter-exchange cryptocurrency arbitrage trading. The platform is developed by and is under the management of Arbinode Limited, a legal registered business in the United Kingdom. Company #15161635, with headquarters at 44a Bedford Street, London, England, WC2E 9HA

What is Arbinode business model?

Arbinode accepts private capital of corporate and individual investors into trust management. The capital attracted through our online investment platform is managed by AI driven arbitrage trading bot network in the process of crypto currency exchange transactions. The profits gained are distributed between the clients of the platform in accordance with individual investment plans chosen by investors.

I want to join. Are there any special requirements or restrictions?

We accept investors and partners from all over the world, regardless of their citizenship, strict inclination, societal position and expert capabilities. Our income opportunity is accessible to any individual of legitimate age (18 years) as per regulation of the country of residence. The main other prerequisite is acknowledgment of our Terms and Conditions and readiness to follow them rigorously.

How do I register for an account?

The sign up process is straightforward and absolutely free. You simply have to click at "Sign up" link and fill in the application that opens. Make a sure to study and acknowledge our Terms and Conditions. It is important to save or remember your login and password. Your login details must be unique and never been used at any other services. When sign up application is submitted, follow the directions to confirm and activate your client account.

My friends and relatives would like to use my PC to register. Is it allowed?

Yes, we do not prohibit registration several accounts for different users from the same device and IP address. However, please, bear in mind the we do not allow multiple accounts for one person.In the case of disputable situations, the company reserves the right to require proofs of identity from suspected users and block funds in their accounts until the verification process is completed.

Can I change password to my account?

Yes, it is recommended that you change your password on a regular basis to keep your account secure. You can set up a new password in your personal account "Settings".

Can I change my e-mail address and payment details?

No, you can't. For security reasons you need to contact the support service to change your email and payment wallet addresses. The support officer will verify your identity and help you to set up new user account credentials and requisites.

What do I do if I forgot my login or password?

You should click at "Forgot password?" link at the bottom of login form and use password recovery tools. Follow the instructions that will be sent you by e-mail. If you still have troubles logging into your account, please, contact our technical support.

What investment opportunity to you offer?

Arbinode offers two investment options Main plan and VIP plan featuring daily interest and principal returned after the end of investment period. Rates of return differ depending on the term, deposit amount and actual daily trading results.

How can I start investing?

Login to your account, top up your account balance with your favorite ecurency and make a deposit to the investment plan of your choice.

What payment methods may I use to make investments?

We accept deposits in the following payment systems: BTC, LTC, Doge, ETH, XRP, DASH, BNB, USDT-TRC20, USDT-ERC20, USDT-BEP20.

How do I top up my investment account?

In order to fund your investment account you should make payment of exact amount of your choosen ecurrency to Arbinode wallet address according to instructions. Once you have made a transfer, return to the Top up order page and click on "I paid" button.

How long does it take for my funds to be credited?

If you followed instructions and made a transfer of funds correctly, your money will be credited to your account balance after 1 confirmation from related blockchain network. If after a reasonable amount of time your funds have not been credited automatically, please, contact the Support service with your full transfer details.

How do I create a deposit?

Once you have successfully funded your investment account, go to "New Deposit". Select your investment plan, choose a payment system where you have funds available, enter the amount, and click on 'Create Deposit' button. Check "My deposits" section to see if your deposit has been added.

Can I use funds available at my balance to make a new deposit?

Yes. You can make new deposits with funds available at your balance, it saves your time and eliminates transaction fees.

What interest rate do I get on my deposit?

As soon as you create a deposit, our bot sends your funds to next available trade,your interest rate varies according to the specific algorithm andtrading results within the preset range of values - 1.5%-2.0% for Main Plan or 2.15%-3.0% for VIP Plan. You will get different interest rate each day for the whole investment term.

I do have an active deposit. Can I make new investments?

Yes. You can make as many deposits as you like.

How do I receive my interest payments?

Investment interest is credited each calendar day to user account balance in the same currency the initial deposit was made. You can check the progressand accuracy of accrued earnings at "My deposit" and "Operations" section of your personal account.

How can I withdraw funds available at my account balance?

Please, go to "Withdraw" section of your account, fill in the form. Specify the payment method and exact withdrawal amount and click at "Withdraw" button to confirm the payment request and complete the operation.

What is the minimum amount allowed for withdrawal?

Currently the minimum amounts for withdrawal are:

  • min amount 10.00 USDT
  • min amount 50.00 USDT
  • min amount 10.00 USDT
  • min amount 0.0003 BTC
  • min amount 0.0068 ETH
  • min amount 40.0000 TRX
  • min amount 0.0600 LTC
  • min amount 2.0000 XRP
  • min amount 7.0000 DOGE
  • min amount 0.0090 BNB
  • min amount 0.2000 DASH

How long does it take for my withdrawal request to get processed?

Withdrawals are usually processed within 8 business hours. In case of system errors and force majeure situations, withdrawals may be processed manually by our operator within 24 hours. If your payment doesn't arrive within this time frame, please, contact our support service.

Do you have an affiliate program?

Yes, we currently invite everyone to participate in the promotion of our platform, and get additional income by earning referral commission for deposits made by your partners. Our affiliate program is multi-level, you have the opportunity to build your own affiliate network, and provide yourself with a stable source of income. You can study the terms of the program, the exact size of the referral fees and the system of bonuses and rewards on the 'Partnership' page of our website.

Where can I find my affiliate link?

Please look at "My partners" section of your account dashboard. Your affiliate link is located there. Use it to promote our platform and get referral rewards.

Can I refer myself?

No, but your friends, contacts and relatives can sign up for an account at our platform using your affiliate link.

When do I receive my referral rewards?

The amount of the affiliate commission is credited to your account immediately after each new deposit is placed by any partner in your referral network. The commission is paid in the currency of new deposit and reflects on your corresponding ecurrency balance.

Do I have to make a deposit to be entitled for referral rewards?

No, personal investments are not mandatory. You can become our partner and earn exclusively by attracting new investors to our platform, but it's a must if you want to advance in your partner career and earn even more bonuses and rewards.

Is my personal data protected?

The Arbinode platform is hosted at reliable servers with the highest level of protection against hacking attempts and unauthorized access. Users' personal data is stored in encrypted form in our secure databases. As per the Terms and Conditions, the company undertakes not to transfer confidential information of our clients to third parties.

What can I do to improve the security of my account?

Our platform provides several special options to protect users' accounts and funds from unauthorized access. In the "Settings" section of your account, you can enable such options as access only from trusted IP addresses, and 2FA Google Authentication for secure account access.

If you cannot find the answer to your question, please contact our support service.

Get started [ with arbinode ]

Experience the power of artificial intelligence with risk free solutions for inter-exchange arbitrage trading.